Shipping Policy
Effective Date: 01-01-2025
At Gambetta Toys, we strive to provide fast and reliable shipping so that you can enjoy your products as soon as possible! Please review our shipping policy below:
1. Shipping Timeframe
We process and ship all orders within 7 business days from the date of purchase. Once your order has been shipped, you will receive a confirmation email with tracking information (if available) to help you monitor your package’s delivery status.
2. Shipping Methods and Costs
Shipping costs are calculated at checkout based on your delivery address and the shipping method you choose. We offer a variety of shipping options, which may include standard, expedited, and express shipping.
3. Delivery Time
While we aim to process and ship orders within 7 business days, the actual delivery time will depend on your location and the shipping method selected. Standard delivery typically takes 3–5 business days within the UK once your order has shipped. Please note that delivery times may vary due to factors such as weather, holidays, and postal carrier delays.
4. Order Tracking
Once your order has shipped, we will send you a tracking number (if applicable) to monitor the status of your shipment. You can use this number to check on your order's delivery progress on the relevant shipping carrier’s website.
5. International Shipping
Currently, we only offer shipping within the United Kingdom. If you are interested in international shipping, please contact us directly to inquire about availability and additional fees.
6. Shipping Restrictions
We do not ship to P.O. Boxes or international addresses at this time.
7. Missing or Damaged Packages
If your package is missing or arrives damaged, please contact us immediately at info@gambetta-toys.com. We will investigate the issue and work with you to resolve it promptly.
8. Changes to Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our services or shipping processes. Any changes will be posted on this page with the updated "Effective Date."